Customer support

Help with a contribution or monthly support.

Contact us about payments, receipts, cancellations, mistaken charges, or anything else related to supporting DVRSFY.

Email support

Speak to DVRSFY directly

We aim to reply within three business days. For payment questions, include the email used at checkout, payment date, amount, and Stripe receipt reference if available.

Email [email protected]

Already supporting monthly?

Manage your monthly support

Update your payment method, view invoices, or cancel through Stripe's secure customer portal.

Open customer portal
01

Refunds and mistaken payments

Contributions are normally final, but duplicate, unauthorised, or clearly mistaken payments are reviewed. Contact us promptly and read the contribution policy.

Read the contribution policy
02

Keep payment details secure

Never email a full card number, security code, password, or banking login. For urgent card-security concerns, contact your bank or card issuer.

03

General enquiries

For collaboration, ideas, or matters unrelated to a payment, use our general contact address.

Email [email protected]